DELIVERY & SHIPPING
Ourfree shipping within Germany takes usuallybetween 3-5 working days. As soon as your orderhas been shipped, you will receive a notification by email and can track theshipment at any time.
RETURN & REFUND
If our Taschenbaum does not meet your expectations, you can send it back to us. The best way to do this is to send me a short e-mail at daniela@taschenbaum.de. I will send you a prepaid return label. There are no costs charge for the return. After checking the returned items, we will refund the purchase amount according the payment method used within 3 working days.
INVOICE
We are currently in the process of switching toautomatic invoicing. If you have not received an invoice, please send me ashort email atdaniela@taschenbaum.de with the subject "invoice".
RECLAMATION
If our Taschenbaum arrives damaged, please send us pictures of the outerpackaging, inner packaging and the damaged Taschenbaumfor a full damage / loss report. Normally are our Taschenbäume packedvery securely and carefully.
PROMO CODES
If your promo code does not work, please check the validity and the conditions of use again. If it still doesn't work, you can contact daniela@taschenbaum.de directly. I will be happy to help you!
RECOMMENDATIONS
If you know a restaurant, hairdresser, doctor'spractice or office where our Taschenbaum would also fit in perfectly, please send us an e-mailatdaniela@taschenbaum.de.
CONTACT
If you have any further questions about our products and services, please send me an email at daniela@taschenbaum.de or contact me via WhatsApp or call me on +49 0163 9663025. I will get back to you as soon as possible.
WE ARE THERE FOR YOU
Do youhave questions about us or our products? We look forward to hearing from you atdaniela@taschenbaum.de